Refund & Return Policy

[ Last updated: Dec 10, 2022 ]

Disclaimer:

Please read these terms and conditions carefully before using Our Service.

Bodykitbae sells products that are of cosmetic nature and may not be legal for street use. The onus is on the buyer to adhere to local, state and national laws and regulations.

Shipping: 

Once the order has been placed, customers can expect their order within 14 days.

Installation:

Bodykitbae highly recommends professional installation for all products. The customer understands that some products will require adjustments for best possible fitment. The adjustments being trimming, cutting, sanding, fiberglass work. All Bodykitbae products have a varying possibility of fitment, which need to be adjusted to cater to different vehicle frames. The products are tuner parts and might not fit like an OEM factory supplied part.

  • Unpainted products: BodyKitBae offers some products that requires work before painting them to enhance its aesthetic. The pre-paint procedure requires professional handling
  • Defective Products:  BodyKitBae sells products that require adjustments. Since, the products are not OEM supplied, there’s some imperfections expected in the fitment. And these are not considered to be defects in the product. If, in case a buyer claims a return it is insisted to document the defect in form of photographs.

Refund Policy:

  1. Change of mind: Once the payment has been processed, it will not be refundable.
  2. Product satisfaction: When buying our products on offer, the buyer understands that the product quality might not be same as OEM products. Prior research is recommended before purchase as it will not be refundable once the payment has been processed.
  3. Receiving damaged products: If, damaged packaging is received by the buyer. It is advised to document the delivery, as photographs, before opening the packaging. Any unacceptable or damaged products will be required to be photographed to initiate claim process. An investigation will be undertaken before a decision is made on the claims. Claims can be reimbursed in full in the form of exchange or refunds including freight cost.

Contact Us:

  1. If you have any questions about these Terms and Conditions, You can contact us:

    By email: info@bodykitbae.com.au

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